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FAQs
General FAQs
Are Healthy Heights’ products made in the USA?
Made in the USA with domestic and imported ingredients
What does our 'No-GMOs' statement mean?
No GMOs means we have tested our finished product for the presence of GMOs to ensure it contains no Genetically Modified Organisms. Our dairy-derived ingredients (whey protein concentrate and nonfat dry milk) are derived from conventionally-produced dairy from suppliers where it is common practice for dairy cows to be fed animal feeds that may contain GMO grains such as corn and soy.
How much protein should my 3-9 year old be consuming?
A 3 year old should derive 5-20% of their calories from protein (or 1.1g/protein per kilogram of bodyweight). Children ages 4-9 should derive 10-30% of their calories from protein (or 0.95g/protein per kilogram of bodyweight).
For example, a 5.5 years old boy (the average age in our study) who is at the 10th percentile of weight and height (17kg, 106cm) and has low activity level; his energy requirement according to the DRI is 1,350kcal per day. His acceptable range for protein is 34-101 grams per day (10-30% of total energy).
What are the protein needs for adolescents?
The Acceptable Macronutrient Distribution Ranges (AMDR)/Recommend Daily Allowance (RDA) for protein for children ages 9-13 years:
Females: 10-30% of calories (AMDR) or 0.95g/kg (RDA)
Males: 10-30% of calories (AMDR) or 0.95g/kg (RDA)
Protein is essential to meet the growth requirements during adolescence. When protein is consistently inadequate linear growth may decrease, sexual maturation may be delayed, and lean body mass accumulation may be reduced.
Grow Daily 3+
Is Grow Daily the same as Healthy Height?
While our bags may look a little different on the outside, inside Grow Daily 3+ you'll find the same growth-boosting nutrition as our flagship product, Healthy Height.
What is Grow Daily 3+?
Grow Daily 3+ is a whey-based nutritional shake product that through a clinical study was shown to increase height and weight (proportional to height or non-obesogenic), without increases in BMI in children ages 3-9. It is meant to be in addition to a child's regular diet to support their growth, rather than serve as a meal replacement.
What is in Grow Daily 3+?
Each serving size of Grow Daily 3+ contains a mixture of macronutrients: 12g high-quality whey protein, healthy fats (Sunflower oil) and carbohydrates, together with micronutrients which are known from scientific literature to contribute to growth (zinc, calcium, iron, vitamin A, vitamin D, and vitamin C). There is also supplemental l-arginine added, an amino acid shown to be at low levels in children with growth issues.
Why does Grow Daily 3+ work?
Growing children need a variety of nutrients in order to grow (i.e. protein, vitamin, minerals). When a child doesn’t consume an optimal diet, his/her growth will not be optimal. Grow Daily 3+ contains ingredients that are known from scientific literature to stimulate growth in children.
Adding Grow Daily 3+ to compliment a child’s diet ensures he/she is getting the nutrients their body needs for proper growth. The child growth pattern is influenced by both genetics (80%) and environment factors (20%). While nutrition has less of an influence on growth than genetics, adequate nutrition is required to ensure that a healthy child will reach his/her full growth potential.
Who created Grow Daily 3+?
Healthy Heights Grow Daily 3+ was created by Pediatric Endocrinologists and Nutritionists at the Schneider Children's Medical Center in Israel. Schneider Children's Medical Center's world-renowned scientists, doctors, and researchers have focused on child nutritional growth retardation, irrespective of race, religion or nationality. With your purchase of Grow Daily 3+, you are supporting the mission of Schneider Children’s Medical Center and helping children all over the world fulfill their unique potential.
What is the expected impact of Grow Daily 3+?
In the prospective, randomized, double-blind, placebo-controlled clinical study, children (ages 3-9) who consumed at least 1 serving size per day, gained an additional 0.5-0.9 cm per 6-months as compared to poor consumers and children in the placebo group. In terms of percentiles, the expected height increase with consumption of Grow Daily 3+ is a 3 percentile gain.
Who may benefit from Grow Daily 3+?
Grow Daily 3+ was designed and tested in short, healthy, non-overweight children ages 3-9. However, since Grow Daily 3+ is just nutritious food, not medication, other children can benefit from the added nutrition for support of their growth. Children with low BMI, picky eating habits, low appetite, cystic fibrosis, ADHD, athletes, autism, and feeding issues can utilize and benefit from Grow Daily 3+.
Are there any risks or side effects in taking Grow Daily 3+?
Grow Daily 3+is a clinically studied food, not medication, so there are side effects or risks in consuming our shakes.
Are there any allergens in Grow Daily 3+?
Grow Daily 3+ does contain milk-based ingredients, so it is not recommended for those with a dairy allergy. Grow Daily 3+ does not contain tree nuts, peanuts, fish, shellfish, wheat, soy, or egg.
Is Grow Daily 3+ produced in an allergen-free facility?
Our production facility does process common allergens, but has a stringent system in place to prevent cross-contamination. All allergen ingredients are stored separately and between product runs, they swab the lines with the allergen swabs and verify its cleanliness to avoid cross contamination.
Is there a dairy-free option?
We currently do not have a dairy-free version of Grow Daily 3+ . Grow Daily 3+ formula is based on a published clinical study. The researchers looked at other sources of protein and were unable to get the same results using non-dairy sources. We understand the need for dairy-free options. Our clinical team will continue trying to find a solution for those not able to consume dairy. Our goal as a company is to help all children reach their full potential.
How often should my child take Grow Daily 3+?
We recommend 1 serving (2 scoops) of Grow Daily 3+ daily, however we realize that with a busy life this might not always be possible. In the clinical study that was designed for 2 servings, children who consumed our formula AT LEAST 1 time daily saw some growth.
What do you recommend mixing Grow Daily 3+ with?
In our study, Grow Daily 3+ was mixed with water. We recommend mixing it with water or low-fat milk. The formula is very versatile and can also be added to milkshakes, chocolate milk, fruit smoothies, yogurt, and other yummy recipes. Since many of our customers are picky eaters or have feeding issues, we have collaborated with Registered Dietitians, Feeding Specialists, and creative moms to create yummy breakfast, snack, and special treats that utilize our shake mix to give parents even more ways to add Grow Daily 3+ to their child’s diet. Check out our blog for all these recipes and even more great resources.
Can my child still take a multivitamin while using Grow Daily 3+?
We recommend consulting with your pediatrician about the use of a multivitamin while consuming Grow Daily 3+. We want to prevent children from over consuming vitamins and minerals, exceeding their recommended intakes.
When can my child stop taking Grow Daily 3+?
The clinical study demonstrated the full desired result in 12 months, with initial results seen at the 6 month mark. Since Grow Daily 3+ is nutritious food, it can continue to be consumed beyond 1 year to supplement your child’s diet and to continue to support their growth.
Does Grow Daily 3+ taste good?
Grow Daily 3+ shakes are delicious and versatile. Both our chocolate and vanilla flavors are great when made as directed with water/milk or mix them into yogurt, a fruit smoothie, or a milkshake! There are lots of great ways to mix it up to add Grow Daily 3+ to your child's diet to support their growth. We have created many yummy recipes that incorporate our shake mix that even the pickiest eaters love.
Can children under 3 or children over 9 consume Grow Daily 3+?
We recommend speaking with your pediatrician about appropriate serving size for children under 3 years of age. We want to prevent very young children from over-consuming vitamins and minerals when you add Grow Daily 3+ to their regular diet. Since our shake mix is just food, not medication, your pediatrician should be able to make a recommendation.
While our study looked at growth outcomes in children ages 3-9, some older children can still benefit if their growth plates are still open and active (i.e. pre or early puberty). We can't speak specifically to how much growth they could see, as we are still studying the effects of Grow Daily 3+ on growth in children 9+. When a child has progressed into puberty and is nearing the end of that stage of development, Grow Daily 3+ would likely not be able to effectively influence growth to increase their height.
Grow Daily 3+ is just nutritious food, not medication, older children can drink and benefit from the added nutrition of our delicious shakes.
My child is overweight but short. Would you recommend my child consume Grow Daily 3+?
We do not recommend that children who are overweight consume Grow Daily 3+ Due to the calorie-rich content of the formula, overweight children could gain additional, unneeded weight.
Is Grow Daily 3+ covered by health insurance?
Grow Daily 3+ has been assigned an insurance billing code in the US (HCPT code B4160), which would facilitate the submission of claims for reimbursement to health insurers. Existence of the code does not imply or guarantee coverage or reimbursement by any health insurer.
I want to add Grow Daily 3+ to hot cocoa or a baked good as a treat. Is the formula heat-stable?
Yes, Grow Daily 3+ is relatively heat stable; we don’t recommend boiling.
Grow Daily 10+
What is Grow Daily 10+ Boys made of?
Each serving size of Height Teen Boys contains a mixture of macronutrients: 18g high-quality protein from whey, healthy fats, and carbs, together with micronutrients which are known from scientific literature as related to growth (zinc, calcium, iron, vitamin A, vitamin D, and vitamin C).
How is Grow Daily Boys 10+ different from the original Grow Daily shake mix?
Grow Daily Boys 10+ was formulated with the specific nutritional needs of boys 10+ in mind. The formula incorporates higher levels of macro and micronutrients needed when boys are entering puberty to support their development.
Since boys and girls have different nutrient needs to support this rapid growth, our medical team has formulated different shake mixes to meet these different nutritional needs. Grow Daily Boys 10+ utilizes the same ingredients as Grow Daily 3+, which was clinically shown to help younger children ages 3-9 grow.
Is Grow Daily Boys 10+ a meal replacement?
No, Grow Daily Boys 10+ is meant to be added to a boys diet to supplement their regular diet to ensure they are consuming the calories, macronutrients, and micronutrients they need for regular growth and development.
Who may benefit from Grow Daily Boys 10+?
The Grow Daily Boys 10+ formula is beneficial for boys who need supplemental calories and protein to support an active lifestyle and those who are seeking additional weight gain and muscle mass. Grow Daily Boys 10+ can also be used for those who generally need supplementation in their diet to fill in nutritional gaps.
My child is over the age of 13, can Grow Daily Boys 10+ Boys still help them grow?
Grow Daily Boys 10+ was designed to help support adolescent growth needs and should be beneficial if they are still in a period of active growth. Our medical team considers this up until the mid-point of puberty. Since Grow Daily Boys 10+ is just nutritious food, not medication, there is no harm if it is consumed even when growth has slowed or stopped for the additional added nutrition.
What is the expected impact of Grow Daily Boys 10+?
The boys in the study who were good consumers of the formula (consumed at least 50% of the recommended daily dose) on average saw significant increases in weight and BMI – composed of fat free mass and muscle mass.
Is there a non-dairy version of Grow Daily Boys 10+?
At this time we do not have a non-dairy option available. Our researchers chose a dairy-based protein based on scientific research that shows that animal derived proteins, especially milk proteins, are more effective at supporting growth than plant-based proteins. We understand the need for dairy-free options. Our clinical team will continue trying to find a solution for those not able to consume dairy. Our goal as a company is to help all children reach their full potential.
Is Grow Daily Boys 10+ covered by insurance?
At this time Grow Daily Boys 10+ is not covered by insurance.
How do I serve Grow Daily Boys 10+?
Just like Grow Daily Kids, 1 serving (2 scoops) of Grow Daily Boys 10+ should be combined with 6oz of water or low-fat milk using a shaker bottle (do not mix with a spoon).
Grow Daily Boys 10+ Plain is very versatile and should be added to milkshakes, fruit smoothies, yogurt, or other yummy recipes. We have many of these creative recipes on our blog.
Can girls use and benefit from consuming the Grow Daily Boys 10+ formula?
Grow Daily Boys 10+ was designed by pediatricians specifically for boys. We would recommend girls 10+ to use Grow Daily 3+. There is currently a study being conducted on a girls version formula to better serve the needs of adolescent girls.
KidzProtein
What is KidzProtein and how do I use it?
KidzProtein is a multivitamin with added protein – meant to be prepared and served as a simple shake or added to smoothies. We recommend supplementing your child’s regular diet with 1 serving per day of KidzProtein. Do not use KidzProtein as a meal replacement.
What is in KidzProtein?
KidzProtein is a powdered shake mix that contains 10g of high-quality protein from whey, healthy fats, omega-3, fruit and vegetable powder, and is fortified with 17 vitamins and minerals.
Will KidzProtein help my child grow?
While the KidzProtein product was not designed and clinically tested for growth like our Grow Daily products, we know that adequate nutrition is essential for supporting the growth of a child. We recommend utilizing KidzProtein to help fill in nutritional gaps and ensure your child get the nutrients they need to support their growth and development.
What are the benefits of KidzProtein?
Adding KidzProtein to your child’s diet helps to ensure they are getting the necessary vitamins, minerals, and protein they need to thrive. Adding a KidzProtein shake at breakfast or as a snack is easy. For our picky eaters, it helps to fill in nutritional gaps while you work through those feeding challenges. If your child is busy playing sports – KidzProtein is also a great way to support their active lifestyle.
Who can benefit from KidzProtein?
KidzProtein was designed to help children ages 2+. We recommend children consume 1 serving per day. For children age 2-3, 1 serving is ½ a scoop. For children 4+, 1 serving is 1 scoop.
Can my child continue to take their other multivitamin?
Since KidzProtein is already a multivitamin, we would not recommend using it with another multivitamin. We want to prevent the overconsumption of vitamins and minerals, particularly in young children.
How is KidzProtein sweetened?
With all our products, we want to limit the amount of sugar per serving to just what is needed to make a tasty shake. Chocolate KidzProtein has just 3g of added sugar per serving (5g total sugar) and Vanilla and Strawberry KidzProtein has 4g of added sugar per serving(6g total sugar). The chocolate and strawberry flavors also use a small amount of the natural sweetener, stevia.
Are there any allergens in KidzProtein?
KidzProtein contains milk ingredients, so it is not recommended for those with a dairy allergy. The product does not contain tree nuts, peanuts, fish, shellfish, wheat, soy, or egg ingredients.
The product is gluten, soy, and peanut free. We lab test the final product to verify these allergens are not present.
Is KidzProtein produced in an allergen-free facility?
Our production facility does process common allergens but has a stringent system in place to prevent cross-contamination. All allergen ingredients are stored separately and between product runs, they swab the lines with the allergen swabs and verify its cleanliness to avoid cross contamination.
Do the milk-derived ingredients contain rBST?
Our dairy-based ingredients, whey protein concentrate and non-fat dry milk, are from milk produced without rBST.
Does KidzProtein contain any artificial flavors?
KidzProtein does not contain any artificial flavors.
What does our 'No-GMOs' statement mean?
No GMOs means we have tested our finished product for the presence of GMOs to ensure it contains no Genetically Modified Organisms. Our dairy-derived ingredients (whey protein concentrate and nonfat dry milk) are derived from conventionally-produced dairy from suppliers where it is common practice for dairy cows to be fed animal feeds that may contain GMO grains such as corn and soy.
What is the shelf life of KidzProtein?
KidzProtein’s shelf life in its sealed container is 24 months.
Is KidzProtein made in the USA?
Yes, it is made in the USA with domestic and imported ingredients.
Is KidzProtein covered by insurance?
At this time, KidzProtein is not covered by insurance.
Happy Tummies
What are the Healthy Heights Happy Tummies Kids Probiotics Packets?
The Happy Tummies Kids Probiotics Packets are fruit punch flavored dissolvable prebiotic and probiotic supplements designed by Healthy Heights, specialists in pediatric nourishment, to support children's digestive and immune health.
Who should use these probiotic packets?
They are intended for children aged 1 and up to support their digestive health and regularity.
What are the key benefits of the product?
The key benefits include:
- Combines prebiotic, probiotic, and Sunfiber®.
- Promotes regularity and healthy digestion.
- Crafted with a kid-friendly fruit punch flavor.
- Supports a balanced microbiome and immune health.
How much Sunfiber® and probiotics does each serving contain?
Each 6 oz serving contains 4g soluble Sunfiber® and 5 billion CFU probiotics.
What is Sunfiber® and why is it beneficial?
Sunfiber® is a prebiotic that provides 4g of soluble fiber per serving. It nurtures beneficial gut bacteria, supporting a thriving microbiome, which has an impact on digestion, cognitive function, mood, and immunity.
How should these packets be used?
The powder dissolves quickly in 6 oz of water. It can be taken daily for regular gut health or during occasional discomfort. It's also suitable after antibiotic use. You can mix it into water, fruit juice, or smoothies for consumption.
Are there any artificial or harmful ingredients?
No. The product is gluten-free, sugar-free, soy-free, corn syrup-free, and non-GMO, ensuring pure and trusted ingredients to naturally elevate your child's health.
Why should I consider this for my child's health?
The product contains Lactobacillus rhamnosus, which naturally works with your child’s body to support immune and digestive health. It also helps restore the natural balance of good bacteria in the digestive tract.
Can this be used post-antibiotic treatment?
Yes, it is suitable for use after antibiotic treatments to help restore the balance of good bacteria in the digestive system.
Where can I purchase the Healthy Heights Happy Tummies Kids Probiotics Packets?
You can buy Happy Tummies here on Healthyheights.com, at Walmart, and on Walmart.com.
How to Make Happy Tummies
1 packet of the happy tummies powder added to 6 oz of water (3/4th of a cup). We recommend stirring with a spoon. If you stir it too much, it will become frothy.
Subscriptions
How much do I save with a subscription?
When you subscribe and save you get 20% off each order of Healthy Heights products.
Can I cancel my subscription at any time?
You can cancel at any time at no additional cost. You can also conveniently choose to skip orders if you are not ready for another shipment or will be out of town.
How do I edit my subscription?
When you sign up for your subscription with your first order, you will receive an email with instructions about how to set up your Healthy Height account. Our customer service is also available to assist you with your subscription Monday through Friday from 8am - 5pm PST.
How do I add products to my subscription?
You can easily add new products to your upcoming shipment directly in your Healthy Heights account.
Step 1 - Access your Healthy Heights account.
You can access your Healthy Heights account in two ways:
1. Click the unique Customer Portal link sent to you via email or SMS.
2. Log into your customer account on the store's website.
Step 2 - Add a product to your subscription
1. Once logged in, select the Subscriptions tab, then click Add a product.
2. Search and select the product you would like to add to your account.
On the following page, you can make product and charge adjustments. When finished, click Add a product
How do I add products to my subscription?
You can easily add new products to your upcoming shipment directly in your Healthy Heights account.
Step 1 - Access your Healthy Heights account.
You can access your Healthy Heights account in two ways:
1. Click the unique Customer Portal link sent to you via email or SMS.
2. Log into your customer account on the store's website.
Step 2 - Add a product to your subscription
1. Once logged in, select the Subscriptions tab, then click Add a product.
2. Search and select the product you would like to add to your account.
On the following page, you can make product and charge adjustments. When finished, click Add a product
Can I skip a delivery?
Yes. Once logged into your Healthy Heights account, click on Delivery schedule in the left-hand menu to see all upcoming deliveries for your subscriptions. To skip a delivery, click Skip to the right of each order.
How do I skip prepaid shipments?
If you need to cancel or skip a prepaid shipment during the current subscription cycle, please contact us.
How do I update my shipping address?
Once logged in to your Healthy Heights account, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment. You will be taken to a page where you can modify your shipping address fields.
How do I update my billing address?
In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if your billing address has changed or if you need to update your email address.
Note: If you signed up using Paypal and want to change your payment method in Paypal, you need to cancel the subscription and start a new subscription via the checkout. This is due to Paypal requiring a new billing agreement for any changes made.
How do I cancel my subscription?
At some point, you may need to cancel your subscription, even temporarily. This guide provides instructions on how to cancel your subscription through your Healthy Heights account.
Step 1 - Access your Healthy Heights account
You can access your Healthy Heights account in two ways:
1. Click the unique Healthy Heights account link sent to you via email or SMS.
2. Log into your customer account on our website.
Step 2 - Add a product to your subscription
Once you are in your account, you will click the Subscriptions tab from the left-hand menu. If you no longer want to continue your subscription, click on the Actions button found next to the subscription you want to cancel and then select Cancel from the dropdown menu.
Step 3 - Choose a cancellation reason
On the following page, you will be prompted to choose a cancellation reason. Select the cancellation reason that closely matches your reason for canceling. Click Cancel my subscription to complete cancellation.
The High Five Club - The Healthy Heights Rewards Program
What is the High Five Club?
The High Five Club gives customers exclusive access to exciting deals, events, gifts, and sometimes, surprises. Every purchase of any product on Healthy Heights allows you to earn 3 points for every dollar spent. You can also earn points by completing Actions such as sharing to social media, posting a review, and other easy ways that can help you unlock benefits and goodies!
How do I sign up?
You can sign up by creating an account on our site (click the User icon at the top right corner). From there, you can click the blue Rewards pop up to automatically access your Rewards account.
I already have a Healthy Heights account, am I already in the program?
Yes! If you have a Healthy Heights account, you’re automatically enrolled in the program. We recommend signing up for emails to get your latest perks delivered straight to your inbox. Please make sure your email address is the same as your account username.
How does the tier system work?
For every purchase you make on HealthyHeights.com, you earn 3 points for every dollar spent. Sometimes, certain Actions can also award points, so be sure to take advantage of Action such as following our social media accounts or writing reviews - which award 100 points each month you submit a review!
What Actions reward points, and how many points for each Action?
How do I check my status and benefits?
Simply log in by clicking the blue Rewards popup on the bottom left corner. Your status and current benefits will appear in the popup.
How do I use my rewards?
Your rewards will always be accessible through your account and notified via email (containing either a code or a link). We recommend signing up for emails to be notified of status changes and new insider offers. The Birthday Gift, Early Access, Surprise Savings and Holiday Gift are sent through email. The Birthday email is sent during your Birthday month if your Birthday is added to your Account Profile.
Do my points or rewards expire?
Yes, all points earned through "The High Five Club" will expire within 200 days from the date they were earned. To make the most of your points, be sure to redeem them within this period.
How will I be notified about my points expiring?
You will receive email notifications from Healthy Heights reminding you when your points are close to expiring. Make sure your contact information is up to date in your account settings to receive these reminders.
What purchases count toward my Rewards?
Only US & Canada purchases made directly from your account on the Healthy Heights website will count toward reward points. Auto Replenishment orders will count towards your status. Purchases from retailers like Amazon or third parties are inapplicable.
Please be sure to log into your account during checkout to apply your purchase toward your Rewards.
I was purchasing Healthy Heights regularly in the past. Can I have retroactive points awarded to my account?
Please contact us directly by email or via the Contact Us page and we can help determine if your past purchases qualify for points!
I just made a purchase, when will I see the new points?
You will typically see new points within 15 minutes in the Rewards popup. If you don’t see an updated balance, please allow up to 48 hours for us to confirm your purchase. We suggest that you try logging out and back in to see the latest update.